Many leaders have asked me to help them with that over the years. They want to fix their people. They think that training will do it. Or that coaching will straighten it out. Or a new job.
Sometimes people do need help. We each have the responsibility of continuing to learn and to grow. Our development largely determines our future.
But when it's a process that's broken, trying to fix people will only frustrate them. The process doesn't care. Fix it. Solve that part of the problem first.
It won't solve your problem trying to fix people if the process is broken.
We all endure broken or partially broken processes. What process could you be fixing right now?
-- Doug Smith
Front Range Leadership: High Performance Leadership Training
doug smith training: helping people communicate more effectively
What have you learned today?
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