The first step to fixing a process is mapping it. High performance leaders seek to understand problems before solving them.
How much time do you spend working to understand your most serious problems?
Where do you look for help?
What sources of help might you be overlooking?
-- Doug Smith
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Can you stand still on a bicycle? How about a unicycle? I remember trying to learn a trick during my Mustard Seed Theatre Company days that... -
Did you ever stop to think how much you owe to your problems? No, I haven't gone nuts. Think about it. Every problem we solve, every s...
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Solving problems is a great way to engage your team. Team members are already feeling the effects of your problems. There are numerous benef...
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