When you're solving a problem, do you consider the impact on each person involved?
It's easy to seek to solve a problem by fixing a person or two, but people are not easily fixed. You might even say that people don't need fixing. But sometimes they do need taking care of. Sometimes they are impacted by both the problem and our attempts to solve it.
We need to center our focus on that impact. We need to take care of the people who are part of the solution.
Solve the problem, preserve the person.
Because when we hurt the people, we have not really solved the problem.
-- Doug Smith
doug smith training: how to achieve your goals
Front Range Leadership: High performance leadership training
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A problem is a dynamic in search of a dance. -- doug smith
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The mastery of problem solving begins with the mastery of self. -- doug smith
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