It's tempting to jump to judgement when wrestling with a troubling problem. When causes seem to emerge, we can want to punish them, hold them down, to take them apart. It could be the wrong course of action.
We need to stay centered. We need to stay curious. We need to probe deeper to the true cause and deal with it unemotionally, as tough as that is.
Centered problem solvers Identify the causes of a problem without judging them.
The goal is to find viable, sustainable solutions to the problem -- not to punish it.
-- Douglas Brent Smith
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