High performance leaders solve problems. They solve their problems and they work with their team members to solve collective team problems (because any team problem becomes a collective problem - impossible to isolate.)
Using the right balance of clarity, courage, creativity, and compassion high performance leaders facilitate the kind of dialogue that challenges, encourages, cooperates, and collaborates. They talk about it. Their team talks about it. They get it done.
It can be rough going solving problems. Personalities can get excited. High performance leaders find ways to remain centered. How? Of course it depends. Here are some ways to remain centered when you're solving problems:
- Breathe
- Pause
- Maintain respect
- Think creatively
- Consider many, many possibilities
- Suspend your inner judge and stay curious
- Trust that others have ideas as great as yours
There's more to it of course. Solving problems is a dynamic, difficult adventure. But by taking the time to solve problems your team will become more cohesive and your results more productive.
Survival depends on ever-increasing problem skills.
And when you DO constantly learn and grow your problem solving skills, teams can move from surviving to thriving.
Isn't that what you want?
-- doug smith
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