Sometimes grouping problems into who they effect points the way to a faster solution.
Same customers, same problems. Same people, same situation. Isn't it likely that far enough upstream the causes are the same?
Before we start creating solutions, let's be sure to analyze a problem correctly.
-- Douglas Brent Smith
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The mastery of problem solving begins with the mastery of self. -- doug smith
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Highly structured? Wildly improvised? Harmonic, or distorted? Fast or slow? Analytics help, but there's nothing quite like a touch of t...
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Whenever I find a way to embrace joy some part of a problem fades away. -- doug smith
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Do you try to do everything on your own? If you're part of a team, and especially if you are leading a team, it goes better by collabora...
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Sometimes it's more important to be centered than to be right. -- doug smith
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Things change. Problems deepen. Solving a persistent problem might require us to let go of what has fixed it in the past. -- doug smith
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We can push really hard on hard problems and not get anywhere. The problem may be too fixed to get fixed. It may be too tough to push over. ...
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It's the system. Or maybe it's the process. It might not be you at all. It might not be your team at all. Personal problems come fro...
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Problems bring pain. Maybe it's physical, or emotional, or logistical-- as long as the problem is there, so is that pain. When we solv...
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Problems are complicated. We need to think clearly about them, to analyze their causes. We also need to act quickly because, oddly or not, s...
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