How many problems have you solved by fixing people?
If it is truly a people problem, there may be a people-focused solution, but fixing people is tricky business. And most problems aren't caused by people or bad intentions or even carelessness. Most problems are process based or engineering based or simply the result of inadequate design.
You can't solve an engineering problem by fixing people.
But you can make it worse by trying...
-- Douglas Brent Smith
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The mastery of problem solving begins with the mastery of self. -- doug smith
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Highly structured? Wildly improvised? Harmonic, or distorted? Fast or slow? Analytics help, but there's nothing quite like a touch of t...
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Whenever I find a way to embrace joy some part of a problem fades away. -- doug smith
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Do you try to do everything on your own? If you're part of a team, and especially if you are leading a team, it goes better by collabora...
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Things change. Problems deepen. Solving a persistent problem might require us to let go of what has fixed it in the past. -- doug smith
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Sometimes it's more important to be centered than to be right. -- doug smith
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We're all in a hurry. Urgency is a way of life. When we're working on a problem it feels as if the faster we solve it the better. Bu...
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We can push really hard on hard problems and not get anywhere. The problem may be too fixed to get fixed. It may be too tough to push over. ...
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It's the system. Or maybe it's the process. It might not be you at all. It might not be your team at all. Personal problems come fro...
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Problems bring pain. Maybe it's physical, or emotional, or logistical-- as long as the problem is there, so is that pain. When we solv...
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