How many problems have you solved by fixing people?
If it is truly a people problem, there may be a people-focused solution, but fixing people is tricky business. And most problems aren't caused by people or bad intentions or even carelessness. Most problems are process based or engineering based or simply the result of inadequate design.
You can't solve an engineering problem by fixing people.
But you can make it worse by trying...
-- Douglas Brent Smith
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If you work long enough you'll notice something that will give you a strong perspective. Every year there is a new problem that is capa...
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When we are off center it impacts our results. Our solutions will seem 0ff-center as long as we are. Let's start by centering ourselves....
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You can't talk yourself out of a problem unless you share. -- doug smith
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"When you ignore a problem that is small enough to handle, it often grows into a problem too big to manage." -- James Clear Sour...
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A problem is a dynamic in search of a dance. -- doug smith
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Obvious solutions are great, except that they seldom work. The chances are that the solution that first occurs to you has already been tri...
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We need to agree on the problem before we can agree on the solution. -- doug smith
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It isn't possible or necessary to solve every problem. Focus on the problem in front of you. Solving that first problem builds momentum ...
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Leaders and others strain under the weight of not knowing. The tension of transition that is uncertain can feel unbearable. We want answers....
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